Telecom Plus
Telecom Plus plc is a British multi-utility supplier of gas, electricity, home insurance, and landline, broadband and mobile services to residences and businesses. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
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| Company type | Public |
|---|---|
| ISIN | GB0008794710  |
| Industry | Public utility |
| Founded | 1996 |
| Headquarters | London |
Key people | Charles Wigoder (Executive Chairman) Andrew Lindsay (Co-CEO) Stuart Burnett (Co-CEO) |
| Products | Landline telephony, mobile telephony, broadband, gas, electricity. |
| Revenue |  £1,838.2 million (2025)[1] |
 £115.9 million (2025)[1] | |
| £76.1 million (2025)[1] | |
Number of employees | 2,291 (2025)[1] |
| Subsidiaries |
|
| Website | telecomplus.co.uk |
Telecom Plus plc is a British multi-utility supplier of gas, electricity, home insurance, and landline, broadband and mobile services to residences and businesses. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
History
[edit]The company was founded in 1996 as a telecommunications business. Its first product, launched in 1997, was a least cost call routing 'Smart Box', a gadget that plugs into a phone socket and routes the calls to alternative networks at a cheaper rate than British Telecom.[2]
In 2017, the company sold its 20% stake in Opus Energy to Drax Group.[3]
In October 2023, the company had over 949,000 customers.[4]
In December 2025, it was reported that the company was vying to take a stake in UK energy provider OVO Energy.[5]
Key people
[edit]Andrew Lindsay, a world-class rower who was a member of the gold medallist British team at the 2000 Olympics,[6] joined Telecom Plus in 2007. He was the chief operating officer in 2009[7] and was promoted to chief executive officer in July 2010.[8] Lindsay held the CEO role jointly with Stuart Burnett from 2021, and in 2023 the company announced that Lindsay would step down at the 2024 AGM.[9]
Operations
[edit]The company has two subsidiaries:
- Utility Warehouse (branded as UW) operates a landline telephony service, mobile telephony (as an MVNO on the EE network), supplies broadband, gas and electricity[10] and offers home insurance.[11] UW also offers a pre-paid debit card which pays a "cashback" percentage on purchases (given as a credit against the monthly bill for other UW services) in return for a monthly fee.[12] The cards are operated by Mastercard and issued by PSI-Pay Ltd,[12] a privately held company.[13]
- Telecommunications Management Limited provides a landline telephony service to small and medium-sized enterprise (SME) customers,[14] as well as operating the 1pMobile consumer MVNO.[15]
The company uses a multi-level marketing model to recruit customers and distributors.[16]
References
[edit]- ^ a b c d "Annual Results 2025" (PDF). Telecom Plus. Retrieved 1 July 2025.
- ^ "Sunday Times - Rich List". The Times. Archived from the original on 22 May 2011. Retrieved 3 April 2015.
- ^ "Telecom Plus sells stake in energy business to Drax Group for £71m - Agile Energy Recovery Ltd". Agileenergy.net. 10 February 2017. Retrieved 1 March 2018.
- ^ "Trading update and notice of results". Telecom Plus. 11 October 2023.
- ^ Millard, Rahcel. "Utility group Telecom Plus in deal talks with energy provider Ovo". FT.
- ^ "Golden Scots: Andrew Lindsay, businessman in a boat". BBC Sport: Scotland. 2 July 2012. Retrieved 24 November 2023.
- ^ "Telecom Plus Plc: Report and Accounts". Companies House. 31 March 2009. p. 1. Retrieved 24 November 2023.
- ^ "Telecom Plus Plc: Report And Accounts". Companies House. 31 March 2011. pp. 2, 34. Retrieved 24 November 2023.
- ^ Jackson, Mark (21 November 2023). "Utility Warehouse Top 363,595 UK Broadband Users and Change CEO". ISPreview UK. Retrieved 24 November 2023.
- ^ Macalister, Terry; Jennifer Rankin (20 November 2013). "RWE npower supply sale raises fears over UK withdrawal". The Guardian. Retrieved 6 October 2014.
- ^ "Insurance from UW". uw.co.uk. Retrieved 10 April 2023.
- ^ a b "UW Cashback Card". uw.co.uk. Retrieved 10 April 2023.
- ^ "PSI-Pay Ltd". Companies House. Retrieved 10 April 2023.
- ^ "TML - About us". Retrieved 14 April 2016.
- ^ "1p mobile". Retrieved 1 March 2018.
- ^ Jones, Rupert (4 December 2009). "Utility Warehouse under the spotlight". The Guardian. Retrieved 30 June 2016.
