Netcracker Technology
Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.
 Logo since 2019 | |
| Company type | Subsidiary (2008) |
|---|---|
| Industry | |
| Genre | |
| Founded | 1993 in Waltham, Massachusetts[1] |
| Founder |
|
| Headquarters | 95 Sawyer Road[1], , |
Area served | Worldwide |
Key people | |
| Products | OSS/BSS Software for CSPs |
| Services |
|
Number of employees | 8,844[1] (2023) |
| Parent | NEC Corporation (2008 – present) |
| Website | www.netcracker.com  |
Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.
History
[edit]Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers.[1] Netcracker has since expanded into cloud-native, microservices-based software,[4] virtualization, automation, generative artificial intelligence (GenAI) and Digital Satellite Service support software.
On October 21, 2008, NEC Corporation acquired Netcracker for about US$300 million making it a wholly owned subsidiary of NEC.[1][5][6]
Acquisitions
[edit]Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering, and IT consulting, was acquired in 2004.[7][8]
In 2011, Subex's activation business, including Subex's NetProvision, NetOptimizer, Vector products, and associated business.[9][10][11] A year later, in May 2012, Global Information Management division of Convergys was acquired.[12][13][14]
CoralTree Systems, a systems integrator and service provider, was purchased in 2015.[15][16]
Products and services
[edit] | This section needs additional citations for verification. (September 2024) |
As a software engineering company, Netcracker offers network optimization for communications and operations.[17] Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.[18][19]
Products
[edit]- Cloud services[18]
- Customer Engagement (customer experience and service-related transitions)
- Digital OSS/BSS[4]
Managed services
[edit]- Support and maintenance
- Cloud Operations
- Business Process outsourcing
Professional services
[edit]- Business & Technology Consulting[18]
- End-to-End Program Delivery
- DevOps Enablement
- Security services
- Training Services
Patents
[edit]A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:
| Patent # | Date Applied | Date Granted | Title | Anticipated Expiration |
|---|---|---|---|---|
| US11847112B2 | April 18, 2022 | December 19, 2023 | Declarative and unified data transition | (Pending)[20] |
| US20220292555A1 | April 4, 2022 | September 15, 2022 | Systems and methods for generating and presenting an electronic bill in a bill timeline view | (Pending)[21] |
| US10547497B1 | December 30, 2016 | January 28, 2020 | Methods and systems for providing predictive rating using a buffer | July 22, 2037[22] |
| US10827079B1 | December 30, 2016 | November 3, 2020 | Methods and systems for reducing data traffic flow between a network and an online charging system | July 29, 2037[23] |
| US11308072B2 | June 17, 2016 | April 19, 2022 | Declarative and unified data transition | November 9, 2029[24] |
| US10504128B2 | March 28, 2016 | December 10, 2019 | Systems and methods for improved billing and ordering | July 17, 2031[25] |
| US8688410B2 | March 31, 2011 | April 1, 2014 | Cable management and inventory enhancement | May 12, 2032[26] |
| US8897174B2 | September 18, 2009 | November 25, 2014 | Network configuration management | July 11, 2030[27] |
See also
[edit]
External links
[edit]References
[edit]- ^ a b c d e f "Netcracker Technology", PitchBook, retrieved August 28, 2024
- ^ "National Security Division Announces Agreement with Netcracker for Enhanced Security Protocols in Software Development", Justice.gov, December 11, 2017, retrieved August 30, 2024
- ^ Gross, Grant (June 29, 2008), "NEC to acquire NetCracker for $300 million", Computerworld, retrieved July 10, 2024
- ^ a b "Digital OSS by NetCracker Technology - Driving Operations in a Digital World", Microsoft AppSource, retrieved August 30, 2024,
Netcracker Digital OSS utilizes a microservices-based, cloud-native architecture
- ^ "NEC Acquires Netcracker Technology", Mergr.com, retrieved July 6, 2024
- ^ "Netcracker Technology", Cleverism.com, October 11, 2016
- ^ "Firma AVD", PitchBook, retrieved August 29, 2024
- ^ "NetCracker acquires professional services firm Firma AVD", TheFreeLibrary, retrieved August 29, 2024
- ^ Dye, Mark (September 20, 2011). "NetCracker acquisition sees Subex bidding farewell to Syndesis". Vanilla+. Retrieved July 10, 2024.
The move sees NetCracker picking up Subex's NetProvision, NetOptimizer, Vector products and associated business... Financial terms of the agreement were not disclosed.
- ^ Middleton, James (September 21, 2011), "Subex sells service fulfilment business to NetCracker", Telecoms.com, retrieved July 10, 2024
- ^ "Netcracker Announces Agreement to Acquire Subex's Activation Business", BusinessWire.com, September 19, 2011, retrieved July 5, 2024
- ^ "NEC Announces Agreement to Acquire Convergys' Global Information Management (IM) Business, a Leader in Business Support Systems (BSS)", NEC.com, March 22, 2012, retrieved July 10, 2024
- ^ "NEC Completes Acquisition of Convergys Corporation's Information Management (IM) Business", NEC.com, May 16, 2012, retrieved July 10, 2024
- ^ Buckley, Sean (May 17, 2012), "NEC wraps up its purchase of Convergys' IM business", Fierce Network, retrieved July 10, 2024
- ^ "Netcracker Acquires CoralTree Systems", CapacityMedia.com, July 13, 2016, retrieved July 10, 2024
- ^ "Netcracker Acquires CoralTree Systems", BusinessWire.com, July 12, 2016, retrieved July 5, 2024
- ^ Netcracker Technology Corporation Non-Prosecution and Security Agreement (PDF), December 6, 2017, retrieved September 5, 2024
- ^ a b c "Netcracker", 6Sense, retrieved August 30, 2024,
Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool
- ^ "Technology Alliances NFV - NEC/Netcracker", SilverPeak, July 11, 2017, retrieved August 30, 2024,
...a forward-looking software company, offering mission-critical solutions to service providers around the globe
- ^ "Patents Assigned to NetCracker Technology Corp. - Justia Patents Search". patents.justia.com. Retrieved April 28, 2025.
- ^ "Systems and methods for generating and presenting an electronic bill in a bill timeline view", Google Patents, retrieved August 29, 2024
- ^ "Methods and systems for providing predictive rating using a buffer", Google Patents, retrieved August 29, 2024
- ^ "Methods and systems for reducing data traffic flow between a network and an online charging system", Google Patents, retrieved August 29, 2024
- ^ "Declarative and unified data transition", Google Patents, retrieved August 29, 2024
- ^ "Systems and methods for improved billing and ordering", Google Patents, retrieved August 29, 2024
- ^ "Cable management and inventory enhancement", Google Patents, retrieved August 29, 2024
- ^ "Network configuration management", Google Patents, retrieved August 29, 2024
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