Liveops
Liveops is an outsourcing and contact center company based in Scottsdale, Arizona. It was formed in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida. Liveops has been featured at an INSEAD Case Study at Harvard Business Review. In 2003, Florida-based Liveops merged with California-based CallCast, renaming CallCast as Liveops, and moving its headquarters to Redwood City, California in 2004.
 | |
| Company type | Private |
|---|---|
| Industry | Outsourcing Customer Service |
| Founded | 2000 |
| Founders | Steve Doumar Doug Feirstein |
| Headquarters | |
Area served | United States |
Key people | Greg Hanover, CEO |
| Website | www.liveops.com |
Liveops is an outsourcing and contact center company based in Scottsdale, Arizona. It was formed in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida.[1]
Liveops has been featured at an INSEAD Case Study at Harvard Business Review.[2]
In 2003, Florida-based Liveops merged with California-based CallCast, renaming CallCast as Liveops, and moving its headquarters to Redwood City, California in 2004.[3]
References
[edit]- ^ Botsman, Rachel (December 1, 2014). "Nine start-ups to rock your world". Financial Review. Australian Financial Review. Retrieved April 22, 2015.
- ^ Stouras, Konstantinos I.; Girotra, Karan; Netessine, Serguei (October 1, 2014). "LiveOps: The Contact Centre Reinvented". INSEAD Business School Case 6097.
- ^ Barry, David (April 1, 2010). "The $100 Million Revenue Club: LiveOps Checks Off IPO Boxes". Wall Street Journal. Retrieved April 22, 2015.
