CableHell

CableHell was an independent consumer lobby group designed by customers of Virgin Media (previously known as NTL/Telewest for Cable TV services in the UK) to discuss issues and create a community where people could submit their own views of the company, and opinions on how to improve products or services. The forum membership included a number of Virgin Media employees who helped out customers of Virgin Media and provided a source of official information. CableHell was occasionally cited by global news sources such as the BBC, The Times and The Guardian as well as other online publications. Started in April 2002, CableHell was one of the UK's larger ex-ntl: focused customer support forums in the UK. There were numerous forums available for members, for each different type of service which Virgin Media provides; such as Digital TV, Telephone, Internet and Mobile. There were also alternative forums for other topics and providers, as well as a number of support and FAQ guides available. The forum was previously known as Ntl:hell however with the re-branding of NTL/Telewest, the name changed to reflect this.

CableHell was an independent consumer lobby group designed by customers of Virgin Media (previously known as NTL/Telewest for Cable TV services in the UK) to discuss issues and create a community where people could submit their own views of the company, and opinions on how to improve products or services. The forum membership included a number of Virgin Media employees who helped out customers of Virgin Media and provided a source of official information.

CableHell was occasionally cited by global news sources such as the BBC, The Times and The Guardian as well as other online publications.

Started in April 2002, CableHell was one of the UK's larger ex-ntl: focused customer support forums in the UK. There were numerous forums available for members, for each different type of service which Virgin Media provides; such as Digital TV, Telephone, Internet and Mobile. There were also alternative forums for other topics and providers, as well as a number of support and FAQ guides available.

The forum was previously known as Ntl:hell however with the re-branding of NTL/Telewest, the name changed to reflect this.

Employee Hacking

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An employee of ntl was alleged to have attempted to hack the forum on New Year's Eve 2002, and send abusive messages to their members. The hacker was traced back to Ntl offices and the company later carried out a formal internal investigation [1]. Ntl terminated the employment of the individual and apologised to the forum [2].

Closure

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At 10:34pm on March 16, 2009, the site was taken offline by its owner [3] without advance notice or explanation. At that time it had 387,625 posts, and 34,332 registered members.

On February 23, 2010, Cable Forum announced the closure of Cable Hell by its domain owner, and its acquisition by Cable Forum, with the old Cable Hell Domain now redirecting to the Cable Forum site. The former Cable Hell moderating team began encouraging Cable Hell members to join a new 'temporary' site on Facebook. [4] In a statement, Cable Forum said it wished to encourage Cable Hell members to become members of Cable Forum. [5] Archived 2011-07-17 at the Wayback Machine

The CableHell team members later re-launched a forum as Interhell, however, that forum has had an database error message on it for a few years now. [6]

External links

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v t e Consumer protection
Organizations	ANEC Association of Community Organizations for Reform Now BEUC CableHell Center for Auto Safety Chamber for Workers and Employees Choice Citizens Advice Citizens Advice Edinburgh Citizens Advice International Citizens Advice Scotland Citizens Advice outside the United Kingdom Connecticut Citizen Action Group Consumentenbond ConsumerLab.com Consumer Alert Consumer Council of Fiji Consumer Direct Consumer Federation of California Consumer NZ Consumer organization Consumer Rights Commission of Pakistan Consumer Rights Directive 2011 Consumers Council of Canada Consumers' Association Consumers' Federation of Australia Consumers International Consumers' Coalition Consumers' Research Consumers Union CU Japan Consumer Watchdog Consumer Watchdog (Botswana) Konsumentenbund Euroconsumers Foodwatch Franchisees and Dealers ICRT Labdoor National Anti-Scam Centre Open Food Facts Option consommateurs Stiftung Warentest StopBadware Swedish Consumers' Association Swiss Alliance of Consumer Organisations Test Achats Truth in Advertising UFC-Que Choisir
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Current competition regulators	Administrative Council for Economic Defense Anti-Monopoly Committee Australian Competition & Consumer Commission Autoridade da Concorrência Autorité de la concurrence Comisión Federal de Competencia Económica Comisión Nacional de los Mercados y la Competencia Commerce Commission Competition and Consumer Protection Commission Competition and Markets Authority Competition Appeal Tribunal Competition Bureau Competition Commission Competition Commission Competition Commission Competition and Consumer Commission Directorate-General for Competition Fair Trade Commission Fair Trade Commission Fair Trade Commission Federal Antimonopoly Service Federal Cartel Office Federal Trade Commission Financial Markets Authority International Competition Network International Financial Services Commission Italian Competition Authority Jersey Competition Regulatory Authority Ministry of Commerce of the People's Republic of China Netherlands Competition Authority Norwegian Competition Authority Philippine Competition Commission Queensland Competition Authority Superintendency of Industry and Commerce United States Department of Justice Antitrust Division
Historic competition regulators	Channel Islands Competition and Regulatory Authorities Industrial Commission National Board for Prices and Incomes Securities Commission of New Zealand
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Environmental	Bioscience Resource Project Environmental Action League of Conservation Voters Green Corps Environment America

References

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CableHell

Employee Hacking

Closure

See also

External links

References